Website Privacy Notice

Last updated on May 21, 2018.

INTRODUCTION

Welcome to Starz Entertainment, LLC's privacy notice.

This site, which is located at https://starzplay.co.uk ("site"), is operated by Starz Entertainment, LLC, a Colorado limited liability company having a place of business at 8900 Liberty Circle, Englewood, Colorado 80112 ("we"/"us"/"our"). We respect your privacy and are committed to protecting your personal data.

1. IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY NOTICE

We do not collect any personal data from you, aside from when you voluntarily contact us with queries about our site, offerings or services. In this case, please be aware that your query may be dealt with in the United States even if you are based within the EU.

Although we do not actively collect any personal data from you, your privacy rights are nonetheless very important to us. We have therefore decided to provide you with this privacy notice to explain your privacy rights to you, and how the law protects you.

This site is not intended for children and we do not knowingly collect any data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements any other such notices and is not intended to override them.

WHO WE ARE

We are Starz Entertainment, LLC. As we stated, we do not collect any personal data from you unless you contact us directly with a query about this site, or require further information about us, our offering or our services.

 

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

CONTACT DETAILS

Our full details are:

Starz Entertainment, LLC 8900 Liberty Circle Englewood, CO 80112 Attention: SVP, Business & Legal Affairs Phone: 001-720-852-5828

You have the right to make a complaint at any time to your national supervisory authority for data protection issues. In the United Kingdom, the supervisory authority is the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach your national supervisory authority, so please contact us in the first instance.

CHANGES TO THIS PRIVACY NOTICE

This privacy notice was last updated on the date shown above. Please come back regularly to check for any updates.

CHANGES IN YOUR PERSONAL DATA

If you supply us with your personal information when contacting us as set out above, it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes, until your query has been resolved.

THIRD-PARTY LINKS

This site does not include any links to third-party websites, nor does it contain any third-party plug-ins or applications. When you leave our website, we encourage you to read the privacy notice of every website you visit because other website operators may treat your personal data differently.

2. THE DATA WE COLLECT ABOUT YOU

As stated, we do not collect any personal data about you, unless you contact us directly. In this case, any personal data, or personal information (which means any information about an individual from which that person can be identified) is supplied by you.

When you contact us, we consider that the kind of information you may provide to us may frequently include:

  • Identity Data such as first name, last name, username or similar identifier, title, date of birth and gender.
  • Contact Data such as email address, postal address and telephone numbers.
  • Data relating to our products and services such as your feedback, queries and responses.

When you supply your personal data to us by contacting us with a specific query, we consider that you are the controller which means that you are responsible for the personal data you provide to us. We will only process your personal data in order to understand, learn from and respond to your feedback, queries and responses, or as would be in line with your reasonable expectations given the nature of your communications with us, and otherwise only in accordance with applicable law and this Privacy Notice. We will delete information about you as soon as you tell us to do so, or once your query has been resolved, or the purpose for which we have been holding your data has been fulfilled (unless we are required to keep your information for longer pursuant to a legal requirement).

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We do not collect personal data from our users, unless such data comes from your direct interactions with us.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data as explained above. Please note that if you send us queries or requests, these may be received and handled in the United States.

We process your data on the basis of our mutual legitimate interests. We consider that your privacy rights are not outbalanced by our legitimate interests, since our interests are likely to align – for example, if you have contacted us with a query that you would like us to resolve, and we respond to your request in order to provide helpful customer service.

MARKETING AND PROMOTIONAL OFFERS FROM US

We do not provide you with any email marketing or promotional offers. We do not conduct any third-party marketing.

COOKIES

We do not actively use cookies. However, you can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that this can mean that parts of websites may become inaccessible or not function properly. For more information about cookies, please see https://starzplay.co.uk/cookies​.

CHANGE OF PURPOSE

If we do process your personal data, we will only ever do so for purposes for which we collected it or on the basis on which you provided it to us, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at 001-720-852-5828.

5. DISCLOSURES OF YOUR PERSONAL DATA

In the event that we collect your personal data, we may share it with the parties set out below:

  • Internal third parties – such as other companies in the Starz Group, which may be based in the USA or elsewhere, and provide IT, website and system administration services and undertake leadership reporting, in each case to enable us to understand, learn from and respond to your queries and feedback.
  • External third party service providers – such as professional advisers including lawyers, and insurers based in and outside of the EU, where we need their support in connection with any dealings with or relating to you.
  • Regulatory or other authorities based in and outside of the EU who require reporting of processing activities in certain circumstances, or where we are required to share personal data with them in connection with their official responsibilities.
  • Other third parties – such as third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow third-party service providers whom we appoint to process your data on our behalf to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. INTERNATIONAL TRANSFERS

We are headquartered in the United States. When you contact us with a query ithis is likely to involve transferring your query and any personal information contained in it to the United States for it to be handled. We will not transfer your data to any other country apart from the United States outside the European Economic Area (EEA) unless the transfer is made in accordance with applicable law.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it as would apply within the EEA.

Please contact us at 001-720-852-5828 if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

7. DATA SECURITY

We have in place appropriate security measures to prevent data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your data on our instructions and they are subject to a duty of confidentiality.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as necessary to fulfil the purposes for which we are processingit, as explained in this Privacy Notice.

In some circumstances you can ask us to delete your data, but this may mean that we cannot continue to provide you with customer services. See below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  • Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us at 001-720-852-5828.

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

TIME LIMIT TO RESPOND

We try to respond to all legitimate and complete requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.