Last updated on May 21, 2018.
Welcome to Starz Entertainment, LLC's privacy notice.
This site, which is located at https://starzplay.co.uk ("site"), is operated by Starz Entertainment, LLC, a Colorado limited liability company having a place of business at 8900 Liberty Circle, Englewood, Colorado 80112 ("we"/"us"/"our"). We respect your privacy and are committed to protecting your personal data.
We do not collect any personal data from you, aside from when you voluntarily contact us with queries about our site, offerings or services. In this case, please be aware that your query may be dealt with in the United States even if you are based within the EU.
Although we do not actively collect any personal data from you, your privacy rights are nonetheless very important to us. We have therefore decided to provide you with this privacy notice to explain your privacy rights to you, and how the law protects you.
This site is not intended for children and we do not knowingly collect any data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements any other such notices and is not intended to override them.
We are Starz Entertainment, LLC. As we stated, we do not collect any personal data from you unless you contact us directly with a query about this site, or require further information about us, our offering or our services.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.
Our full details are:
Starz Entertainment, LLC 8900 Liberty Circle Englewood, CO 80112 Attention: SVP, Business & Legal Affairs Phone: 001-720-852-5828
You have the right to make a complaint at any time to your national supervisory authority for data protection issues. In the United Kingdom, the supervisory authority is the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach your national supervisory authority, so please contact us in the first instance.
This privacy notice was last updated on the date shown above. Please come back regularly to check for any updates.
If you supply us with your personal information when contacting us as set out above, it is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes, until your query has been resolved.
This site does not include any links to third-party websites, nor does it contain any third-party plug-ins or applications. When you leave our website, we encourage you to read the privacy notice of every website you visit because other website operators may treat your personal data differently.
As stated, we do not collect any personal data about you, unless you contact us directly. In this case, any personal data, or personal information (which means any information about an individual from which that person can be identified) is supplied by you.
When you contact us, we consider that the kind of information you may provide to us may frequently include:
When you supply your personal data to us by contacting us with a specific query, we consider that you are the controller which means that you are responsible for the personal data you provide to us. We will only process your personal data in order to understand, learn from and respond to your feedback, queries and responses, or as would be in line with your reasonable expectations given the nature of your communications with us, and otherwise only in accordance with applicable law and this Privacy Notice. We will delete information about you as soon as you tell us to do so, or once your query has been resolved, or the purpose for which we have been holding your data has been fulfilled (unless we are required to keep your information for longer pursuant to a legal requirement).
We do not collect personal data from our users, unless such data comes from your direct interactions with us.
We will only use your personal data as explained above. Please note that if you send us queries or requests, these may be received and handled in the United States.
We process your data on the basis of our mutual legitimate interests. We consider that your privacy rights are not outbalanced by our legitimate interests, since our interests are likely to align – for example, if you have contacted us with a query that you would like us to resolve, and we respond to your request in order to provide helpful customer service.
We do not provide you with any email marketing or promotional offers. We do not conduct any third-party marketing.
If we do process your personal data, we will only ever do so for purposes for which we collected it or on the basis on which you provided it to us, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at 001-720-852-5828.
In the event that we collect your personal data, we may share it with the parties set out below:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow third-party service providers whom we appoint to process your data on our behalf to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We are headquartered in the United States. When you contact us with a query ithis is likely to involve transferring your query and any personal information contained in it to the United States for it to be handled. We will not transfer your data to any other country apart from the United States outside the European Economic Area (EEA) unless the transfer is made in accordance with applicable law.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it as would apply within the EEA.
Please contact us at 001-720-852-5828 if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have in place appropriate security measures to prevent data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
HOW LONG WILL YOU USE MY PERSONAL DATA FOR?
We will only retain your personal data for as long as necessary to fulfil the purposes for which we are processingit, as explained in this Privacy Notice.
In some circumstances you can ask us to delete your data, but this may mean that we cannot continue to provide you with customer services. See below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate and complete requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.